Buying Guides

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Office Corporate’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Office Corporate’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 14-16 Mark Anthony Drive, DANDENONG SOUTH, VIC, 3175, AU. Our ABN is 46 078 661 588. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

Privacy at Office Corporate
Australian Privacy Policy

At Office Corporate we value the trust and privacy of our customers. We respect your privacy in handling personal information relating to you and your transactions with us.

The Below Privacy Policy explains the types of information we collect, how and why we collect information and how you may access and update personal information. This policy and the Privacy Act does not apply to employee records held by Office Corporate.

What We Collect

We collect the following personal information:

• Customer name, address, contact details (including phone, fax and email) and trade references
• Names and addresses of the directors, proprietors and owners of corporate customers and any personal guarantors, which are collected as a part of our credit application processes
• Credit card details
• Customer Machine Details, Monthly Expenditure on Supplies

Ancillary to our core business activities, we also collect and maintain records of personal information. For example:

• Suppliers name, address, contact details which are used for the purposes of managing our various contractors in accordance with the requirements of our customers and our business requirements; and
• Potential employee resumes and contact details which are used as a part of the recruitment process for new employees.

How we use and collect personal information

The personal information is collected for the purposes of fulfilling your requests for products and services, performing the necessary credit checks, marketing our goods and services (including direct marketing) and receiving payment. Office Corporate may collect your personal information directly from you, when you place an order, where you access and interact with the website or with the Office Corporate Customer Service, Sales or Credit team. Office Corporate may also collect information about you that is publicly available including information from websites such as LinkedIn, Facebook or other websites. There may be occasions when Office Corporate collects personal information from a third party. For example, Office Corporate may also collect personal information from credit reporting bodies and sales and marketing organisations.

Sharing your information

We may need to pass personal details such as your name, business name and address to service providers who perform some of our deliveries. This may include major delivery companies, outsourced call-centres, mail houses and third party fulfilment contractors.

Office Corporate is committed to reducing the amount of fraud it faces. Our policy is that we will investigate any cases of fraud that we identify. As a first time customer for example, you may receive a telephone call or email requesting more information/proof to confirm the details that you have supplied to us. If any of the information you supply is found to be false or misleading, we will, if we deem it appropriate, report this to the appropriate authorities for them to investigate.

Office Corporate also informs you that your information may be stored overseas.

In special circumstances, for example if we sell our business, your information may be transferred as part of that sale. We will not use your information for purposes unrelated to the services we provide without your consent.

What about cookies

Cookies are small data files that are stored on your computer's hard drive. Cookies do not give us control over your computer.

Our websites utilise "cookies" to provide you with a more convenient shopping experience, such as remembering your login name and password, purchase history and maintaining items in your shopping cart if you leave the site before checkout.

Marketing

Personal information is used by Office Corporate for its legitimate business purposes, as disclosed at the time of collection. It is also used for ancillary purposes such as locating and identifying you and for servicing our relationship with you. Your contact details may also be used by us for the purposes of sending marketing correspondence to you. You may make a request to us not to receive direct marketing communications.

Office Corporate will not sell, rent or trade personal information. We will not disclose personal information to third parties for them to market goods and services to you. We will not otherwise use or disclose your personal information unless the use or disclosure is authorised under the Australian Privacy Principles. Some examples of where use or disclosure is authorised under the Australian Privacy Principles are:

• Use or disclosure is required or authorised by or under law
• Use or disclosure is necessary to prevent a threat to life, health or safety
• Use or disclosure is necessary to investigate suspected unlawful activity, to prevent or detect a criminal offence or seriously improper conduct
• Use or disclosure is reasonably necessary for the conduct of or preparation for court proceedings; or
• You have consented, either expressly or impliedly, to our disclosing the information about you.

As with most business organisations, Office Corporate relies on third party suppliers (agents) to conduct specialised activities such as mail-outs and the dispatch of internet messages. These agents act on behalf of Office Corporate and do not facilitate their own commerical agendas whilst processing your personal information. While personal information may be provided to these agents to enable them to perform their agreed tasks, such information remains the property of Office Corporate at all times and the agent organisations involved may not use or disclose it for their own purposes. To "opt-out" of receiving marketing materials email us at: sales@officecorporate.com.au

How to update your Personal Information and have access to it

We seek to keep personal information that is accurate, complete and up-to-date. To assist us with this, please contact us if any of the details you have provided change. Further, if you believe that the information we have about you is not accurate, complete or up-to-date, contact us and we will correct it.

On request we will provide you with access to the personal information we store about you, but only to the extent we are able by law, and are required under the Australian Privacy Principles.

If we are unable to give you the access requested, we will, if reasonable, consider whether the use of an intermediary would allow sufficient access to meet both our needs. We will also provide you with the reasons for our inability to give you the access requested.

How secure is the data collected

Office Corporate is committed to keep secure the data you provide us and we will take all reasonable precautions to protect your personal information from loss, misuse or unauthorised access or alteration.

Our e-commerce sites use a security measure called Secure Sockets Layer (SSL) technology. SSL locks all your critical information in an encrypted envelope, making it extremely difficult for this information to be intercepted. Our SSL technology is the industry standard in Internet security.

Changes to This Policy

Office Corporate may make changes to this Privacy Policy from time to time. This Privacy Policy was last amended on 30 May 2019.

Contact Us About Privacy

If you would like further information regarding this Privacy Policy or if you believe that the privacy of your personal information has been compromised, please contact us sales@officecorporate.com.au, or in writing to:

The Privacy Officer

Office Corporate

209 Greens Road

Dandenong South

VIC, 3175